Customer Care

Returns & Exchanges

We want you to love every piece you order. If something is not quite right, our hassle-free return and exchange process ensures you are taken care of with fairness and transparency.

7 Days

Return & Exchange Window

7-10 Days

Refund Processing Time

One Exchange

Per Order Eligible

At PEHNAWA, your satisfaction is our priority. We understand that shopping for ethnic and Indo-western fashion online requires confidence in fit, fabric, and craftsmanship. Our Return & Exchange Policy is designed to be fair, transparent, and hassle-free — giving you peace of mind with every purchase.

Quick Answers

Common Return Questions

Need Help with a Return?

Our customer care team is here to assist you. Reach out via email or phone and we will guide you through every step of the process.

Email SupportCall UsVisit Contact Page

Response time: Within 24 hours on business days